Outsourced Bookkeeping Solutions, LLC (“OBS”) respects your privacy and is committed to protecting the personal information you provide when using obsnwa.com, its client portal, membership services, and related offerings.
Information We Collect
We may collect personal information you voluntarily provide, including your name, business name, email address, phone number, mailing and billing addresses, appointment information, contact form submissions, membership registration details, consultation information, and financial information necessary to provide bookkeeping services. We may also automatically collect IP address, browser and device information, operating system, pages visited, time spent on pages, referral websites, general location information, and cookies or similar technologies.
Payment Information
Payments are securely processed through Stripe. OBS does not store full credit card numbers or payment credentials on our servers.
How We Use Your Information
We use information to respond to inquiries, schedule appointments, provide bookkeeping and advisory services, deliver purchased products and memberships, process payments, improve our website, send requested communications, provide customer support, meet legal and regulatory obligations, and protect against fraud and unauthorized activity. We do not sell your personal information.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, measure website traffic, analyze visitor behavior, and improve performance. You can disable cookies through your browser settings; however, some features may not function properly.
Third-Party Service Providers
To operate our business, we may use trusted third-party providers including Stripe, Calendly, Financial Cents, Google Workspace, Google Analytics, GoDaddy, QuickBooks Online, and email marketing providers if applicable. These providers may collect information as necessary to perform their services and are governed by their own privacy policies.
Client Information
Information provided as part of bookkeeping, payroll, controller, or advisory services is treated as confidential and used solely to provide the services requested, comply with legal obligations, or fulfill contractual responsibilities. We implement reasonable administrative, technical, and physical safeguards to protect client information.
Memberships & Digital Products
When you purchase memberships or downloadable resources, we may collect information necessary to process your order, deliver purchased content, manage your subscription, provide customer support, and notify you of updates related to your purchase.
Email Communications
If you subscribe to our newsletter or request information, we may send business updates, educational content, bookkeeping tips, product announcements, and event invitations. You may unsubscribe using the link in marketing emails. Service-related emails regarding active engagements or purchases will continue as necessary.
Data Security
OBS uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on the type of information and applicable legal requirements.
Children’s Privacy
Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Rights
Depending on your location, you may have the right to request access, correction, or deletion of personal information; object to certain processing; withdraw consent where applicable; and request a copy of your information where required by law. To exercise these rights, contact us using the information below.
California Privacy Notice
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know what personal information is collected, request deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. OBS does not sell personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
For questions regarding this Privacy Policy or our privacy practices, contact Outsourced Bookkeeping Solutions, LLC at jaime@obsnwa.com or (479) 259-2652. Northwest Arkansas, United States.
